1. Information we may collect
We may collect information that you voluntarily provide when you contact VRTS, submit an enquiry, request information, or interact with the website. This may include full name, email address, phone number, investor type, query type, message details, company or institution name, location or residency-related information, and information required to respond to your request.
We may also collect limited technical information such as browser type, device type, pages visited, timestamps, referring pages, and basic website analytics where enabled.
2. Sensitive information
Please do not submit passwords, OTPs, trading credentials, bank account details, card details, account statements, identification documents, tax documents, or other sensitive financial/personal information through general website forms.
3. How we use your information
We may use submitted information to respond to enquiries, understand investor and query type, provide information about VRTS or INXGA Portal access, route your query to the appropriate contact, assist with account setup or portal-access questions, maintain records, improve communication, and meet legal, regulatory, operational, compliance, or risk-management requirements.
4. INXGA Portal and third-party links
This website may include links or buttons that redirect users to the INXGA Portal or other third-party websites. When you leave the VRTS website, the external platform may collect and process information under its own privacy policy, terms, disclosures, and operating rules.
5. Sharing, retention, and security
We may share information with authorised VRTS personnel, service providers, platform/onboarding/compliance partners, authorities where required, and professional advisors where appropriate. We do not sell your personal information.
We retain enquiry and communication information as reasonably required and take reasonable measures to protect information, but no website or internet transmission is completely secure.
6. Cookies, choices, and contact
This website may use cookies or analytics tools to understand usage and improve experience. Depending on applicable law, you may request access, correction, update, or deletion of certain personal information submitted to VRTS.
For privacy-related questions, contact VRTS IFSC LLP at info@vrtsifsc.com.